At Veylaa Jewellery, we are dedicated to delivering your pieces with the utmost care, efficiency, and attention to detail ensuring a seamless experience from our hands to yours.

Quality Assurance & Packaging

Each Veylaa piece is meticulously quality checked and delicately hand-packed, so your jewellery arrives in pristine condition, beautifully presented and ready to be treasured.

Order Dispatch & Delivery Details

• Delivery Costs:
  

• Complimentary delivery is offered on all UK orders over £100.
  

• For orders under £100, a delivery charge of £8.00 applies.
  

• All UK orders are shipped via Royal Mail Special Delivery for secure and insured transit.
  

• Delivery Times:
  

• In-stock pieces are typically dispatched within 3–5 working days.
  

• Custom-made and made-to-order items may require additional production time; our Concierge Team will provide an estimated dispatch date upon confirmation.
  

• Tracking Your Order:
  

• You will receive a dispatch email containing your tracking number once your order has been shipped, allowing you to follow its journey to you.
  

Please note:

• Orders are dispatched Monday to Friday.
  

• We do not dispatch on Saturdays, Sundays, or Bank Holidays.