Want to know more?
Is Veylaa Jewellery hallmarked?
Yes. All our gold pieces that meet the legal weight requirements are independently tested and hallmarked in accordance with UK regulations, ensuring every eligible piece meets the highest standards for precious metal content and authenticity.
Can I return or exchange if it’s not quite right?
Absolutely. We offer a 14-day returns window for unworn, non-personalised pieces returned in original condition and packaging.Please note: Earrings, engraved items, and personalised or custom-made jewellery are final sale and cannot be returned unless faulty.
Can I include a gift message?
Yes. We offer complimentary handwritten gift notes. Just add your message at checkout, and we’ll take care of the rest.
How do I care for my jewellery?
Wipe gently with a soft cloth after wearing. For deeper cleaning, use warm water and mild soap, then dry thoroughly. We recommend avoiding contact with harsh chemicals, perfumes, or chlorinated water, and storing your jewellery in a dry, fabric-lined box or pouch to keep it protected.
Delivery
Delivery Cost
Delivery is free for orders over £100. For orders under £100, there is a £8.00 delivery charge.
Order tracking
All items shipped within the UK are delivered via Royal Mail Special Delivery and fully insured. Tracking codes are sent once order is fulfilled, you'll recieve an email.
Delivery Times
We aim to dispatch all in stock items within 3-5 working days. You will receive a confirmation email with the tracking reference.

Quality Guaranteed
At Veylaa, quality is not a promise, it's a principle.
Every piece is thoughtfully crafted with care, using only the finest materials and ethically sourced gemstones. Before it ever reaches you, it passes through a careful inspection to ensure it meets the standards we proudly stand behind.
We partner only with ateliers who share our passion for timeless design, responsible practices, and true craftsmanship. And if something ever feels less than perfect, our Concierge Team will be here to make it right because beauty made to last deserves care that lasts too.
Get that 'Veylaa' feeling
At Veylaa, it’s never just about how a piece looks, it’s about how it makes you feel.
It’s the quiet elegance of wearing something that feels as though it was created exclusively for you. It’s feeling seen, understood, and completely at ease in your own story. It’s knowing that every detail you wear holds meaning, not just brilliance.
And that moment when you put it on and everything falls into place and you get that undeniable spark. That is the Veylaa feeling.
